Will You Provide Me With A Tracking Number?

After we dispatch your goods, we will email you a tracking number for the courier company (this will be based on your email preferences). Depending on the chosen courier, there may sometimes be a delay of one working day between dispatching your order from our warehouse in China and obtaining the shipping tracking number.

If you have not received a tracking number from us, it probably means that we have not sent out your order yet.

Please be patient. Most orders take between 1-3 days to complete the verification, packing and dispatch processes. If you require additional information on the location of your order, please open a ticket in the support system quoting your order number(s) and we will assist you as soon as we can.